Use cases / Live guidance

Use earlier context during the call.

A customer asks about an earlier offer, raises an objection or mentions a competitor. Teneks brings relevant company context and guidance onto your screen so you can keep your attention on the conversation.

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Start with your own recordings. Get a sales call report

Puitkoja OÜ · price offer12:41Leave
LT
Liis Tamm (Puitkoja OÜ)
KM
Kristel Mägi
Y
You
Auto
TENEKS
NeutralYOU50%
CALLDiscovery2mBuyer1mLive
They said · ObjectionLive
“Praegune vedaja teeb meile 14 700, kui maht püsib.”
  • Your last offer: 15 200 with Pärnu delivery included.
  • Their price is conditional on volume.
Your move
Say this···
“Millise mahu saate järgmiseks kvartaliks kinnitada? Selle pealt saan hinda vaadata.”
“What volume can you commit to for next quarter? I can look at the price from there.”
Why
Or do···
Ask what changes for them if delivery to Pärnu is included.
Why
Only you see the card on the right. Nothing joined the call.
Only you see the suggestions. Illustrative example.

What your team can review and act on

Bring earlier conversations into the room

Use context from previous calls and meetings when a customer refers to a past discussion. Spend less time searching while they wait.

Handle questions with useful context

Receive on-screen guidance for objections and questions as they arise. Use company facts and your team’s playbook to shape a relevant response.

Keep the conversation natural

Suggestions appear inside the Teneks desktop app, on your screen. You decide what is useful and how to say it.

Review the call afterwards

After the conversation, return to the transcript, decisions and action items. Use what happened to prepare for the next meeting and coach your team.

How it fits into your day

01

Set up your context

Work with your team to define the playbook and company context that should inform guidance. Ask us to walk through the setup for your workflow.

02

Use the desktop app

Real-time guidance runs with Teneks on Windows and macOS. The iOS app is for manually started microphone recordings of meetings.

03

Choose the useful prompt

Read the suggestion, check its relevance and answer in your own words. You stay in control of the conversation.

See live guidance in a conversation like yours.

Bring your team’s questions. We’ll walk through the workflow together.

Book a demo