What is Teneks.ai?
Teneks transcribes and analyses recorded conversations and provides on-screen guidance during calls through its desktop app.
How recording, analysis and live guidance work.
Read the full guide to where sales teams lose money in customer callsTeneks transcribes and analyses recorded conversations and provides on-screen guidance during calls through its desktop app.
Summaries and scorecards help managers select calls and topics to review. They can check a specific moment in the recording instead of replaying each call from the beginning.
Review calls for recurring concerns, unanswered questions and unclear next steps. Teneks helps locate those examples so managers can check the context and choose what to coach.
Reps can review their scorecards and examples from their calls, then practise a specific question, response or next-step agreement with their manager.
Live guidance can suggest responses to objections, discovery questions and next steps during a call. The rep decides which suggestions fit the conversation.
Check suggestions against the source recordings and your sales process. Use scorecards to choose examples for review, then measure whether the agreed coaching helps.
Tell us which systems you use. We will confirm the available connections and any setup or integration work required for your workflow.
Teneks supports 37 languages, including Estonian, Finnish, Polish, Latvian and Lithuanian. Try a recording in the languages your team uses.
Start with a few recordings and review the results with your team. The time needed depends on your setup, recording volume and review process.
Choose a baseline and track a specific measure, such as review time, agreed next steps or follow-up completion. Evaluate changes using your own calls.