Why Teneks
When you compare meeting tools, check the details your team will rely on: speakers, numbers, language changes and links back to the recording.
These criteria came from an enterprise buyer reviewing audit trails, recording notices, retention and language support.
Transcript quality
Speaker labels help you review a rep’s calls, attribute a commitment and follow a conversation. Test name identification on your own recordings, especially when people share a microphone.
In our comparison of one three-person call, the other tool returned six speaker labels and left some turns unattributed. That made the conversation harder to follow. This result describes that recording, not every meeting.
A fluent transcript can still contain errors. When an answer or decision matters, compare it with the source audio.
In the same test, three minutes of Estonian side-conversation came back as English sentences nobody had said, attributed to a speaker who was not in the room. Every word of it read perfectly.
Include recordings where participants switch between English and the languages your team uses. Check whether names, numbers and speaker labels remain usable across the change.
Our test included an English call with an Estonian side-conversation. The tools handled that segment differently. Run the same check on audio representative of your meetings.
Timestamps let you find the part of a recording behind a quote or summary. They make checking a disputed detail easier.
Teneks links transcript turns to their place in the recording. Check that the exports and formats your team needs preserve the detail you rely on.
Using the record
If your process relies on a recorded notice or agreement, check that the recording includes it and the transcript represents it accurately. A transcript alone does not establish that the recording meets every applicable requirement.
In the test, that turn was dropped entirely on one call, and the Estonian verb for "record" came out as a word that does not exist in the language.
Seat counts, prices and dates can change the meaning of a conversation. Include these in your evaluation and check important figures against the audio.
In the test, a seat count of sixty was transcribed as six. With the total price unchanged, that implied a per-seat price ten times higher.
An agent querying your archive can repeat errors from a transcript. Speaker labels, timestamps and source audio help a person check the answer before acting on it.
Bring a meeting with the languages, speakers and audio conditions your team encounters. We can help you review the result.