Recording business & sales calls
Lithuanian companies typically record sales and support calls under legitimate interest, with a recording notice at the start and documented purpose and retention. Limit who can access recordings.
GDPR + notice
Call Recording Laws in Lithuania
Europe · Last updated June 9, 2026
In Lithuania, recording calls is governed by the GDPR: you need a lawful basis such as legitimate interest or consent, and you must inform participants before recording.
Governing law: EU GDPR and the Lithuanian Law on Legal Protection of Personal Data; overseen by the State Data Protection Inspectorate (VDAI).
What the law says
- A recorded call contains personal data, so the GDPR applies and a lawful basis is required.
- Participants must be informed that the call is recorded and why, before recording begins.
- Covertly recording a private conversation can violate privacy protections separately from the GDPR.
- Keep recordings secure, set a retention period, and honour data-subject rights.
Penalties for getting it wrong
GDPR infringements can bring administrative fines up to €20 million or 4% of global annual turnover, alongside national privacy-law consequences.
Frequently asked questions
Is it legal to record phone calls in Lithuania?
Yes, if you comply with the GDPR: have a lawful basis, inform participants before recording, and store the recording securely with a defined retention period.
Do I need consent to record business calls in Lithuania?
Legitimate interest can be a lawful basis for business calls, so explicit consent is not always required — but you must always inform participants that the call is recorded.
Record calls compliantly with Teneks
Teneks records, transcribes, and analyzes calls with recording notices, access controls, and retention settings — so your team captures every conversation while staying on the right side of the rules. See how we handle data on our security page, or read the Baltic & Nordic recording guide.
This page is general information, not legal advice. Call recording and data protection rules change and depend on your specific situation. Confirm the current rules with a qualified lawyer in the relevant jurisdiction before recording.