Recording business & sales calls
Lithuanian companies typically record sales and support calls under legitimate interest, with a recording notice at the start and documented purpose and retention. Limit who can access recordings.
GDPR + notice
Call Recording Laws in Lithuania
Europe · Last updated June 9, 2026
In Lithuania, recording calls is governed by the GDPR: you need a lawful basis such as legitimate interest or consent, and you must inform participants before recording.
Governing law: EU GDPR and the Lithuanian Law on Legal Protection of Personal Data; overseen by the State Data Protection Inspectorate (VDAI).
What the law says
- A recorded call contains personal data, so the GDPR applies and a lawful basis is required.
- Participants must be informed that the call is recorded and why, before recording begins.
- Covertly recording a private conversation can violate privacy protections separately from the GDPR.
- Keep recordings secure, set a retention period, and honour data-subject rights.
Penalties for getting it wrong
GDPR infringements can bring administrative fines up to €20 million or 4% of global annual turnover, alongside national privacy-law consequences.
Frequently asked questions
Is it legal to record phone calls in Lithuania?
Yes, if you comply with the GDPR: have a lawful basis, inform participants before recording, and store the recording securely with a defined retention period.
Do I need consent to record business calls in Lithuania?
Legitimate interest can be a lawful basis for business calls, so explicit consent is not always required, but you must always inform participants that the call is recorded.
Call recording laws in other jurisdictions
View all jurisdictionsRecord calls compliantly with Teneks
Teneks records, transcribes, and analyzes calls with recording notices, access controls, and retention settings, so your team captures every conversation while staying on the right side of the rules. See how we handle data on our security page, or read the Baltic & Nordic recording guide.
This page is general information, not legal advice. Call recording and data protection rules change and depend on your specific situation. Confirm the current rules with a qualified lawyer in the relevant jurisdiction before recording.