Europe · Last updated August 24, 2026
In Finland, a party to a call may record it, but recording for business means processing personal data, so the GDPR requires a lawful basis and that you inform participants.
Governing law: EU GDPR, Finnish Data Protection Act (1050/2018), and the Criminal Code (secret listening provisions); overseen by the Office of the Data Protection Ombudsman.
Finnish companies recording sales or support calls generally rely on legitimate interest, announce the recording at the start, and document purpose and retention. Make sure participants know how to exercise their data-subject rights.
GDPR infringements can lead to administrative fines up to €20 million or 4% of global annual turnover; unlawful secret recording can also be a criminal offence under the Criminal Code.
"I want to let you know this call is being recorded so we can review the details afterwards. Tell me if you would prefer I switch the recording off."
When the other side of the call is in Finland, the safer course is to follow the stricter of the two rules. Each row is the verdict for a caller recording from that jurisdiction, with the script to read at the start.
| Recording from | Their rule | Safer course on the call | Script |
|---|---|---|---|
| California | All-party consent | All-party consent | Get the script |
| Florida | All-party consent | All-party consent | Get the script |
| New York | One-party consent | Recording notice | Get the script |
| Texas | One-party consent | Recording notice | Get the script |
Cross-border calls can pull in the other side's stricter rule. Check the pair in our consent checker and get the disclosure script to read at call start.
A party to the call may record it, but for business use you must comply with the GDPR: have a lawful basis and inform participants that the call is recorded.
As a private individual party to the call you may record it, but a business processing the recording must still inform participants and meet GDPR requirements.
Teneks records, transcribes, and analyzes calls with recording notices, access controls, and retention settings, so your team captures every conversation while staying on the right side of the rules. See how we handle data on our security page, or read the Baltic & Nordic recording guide.
This page is general information, not legal advice. Call recording and data protection rules change and depend on your specific situation. Confirm the current rules with a qualified lawyer in the relevant jurisdiction before recording.