Europe · Last updated June 9, 2026
In Latvia, recording calls is governed by the GDPR: you need a lawful basis such as legitimate interest or consent, and you must inform participants before recording.
Governing law: EU GDPR and the Latvian Personal Data Processing Law; overseen by the Data State Inspectorate (Datu valsts inspekcija).
Latvian businesses usually record sales and support calls under legitimate interest, with a clear recording notice and documented purpose and retention. Restrict access to recordings and delete them when no longer needed.
GDPR breaches can result in administrative fines up to €20 million or 4% of global annual turnover, plus national privacy-law consequences.
Yes, if you comply with the GDPR: have a lawful basis, inform participants before recording, and handle the recording securely with a defined retention period.
Consent is one lawful basis, but legitimate interest can also apply for business calls. Either way you must inform participants that the call is recorded.
Teneks records, transcribes, and analyzes calls with recording notices, access controls, and retention settings — so your team captures every conversation while staying on the right side of the rules. See how we handle data on our security page, or read the Baltic & Nordic recording guide.
This page is general information, not legal advice. Call recording and data protection rules change and depend on your specific situation. Confirm the current rules with a qualified lawyer in the relevant jurisdiction before recording.