Recording business & sales calls
New York sales and support teams recording their own calls are covered by one-party consent. A recording notice is still recommended for transparency and to stay safe on calls with people in all-party states.
United States · Last updated June 9, 2026
New York is a one-party consent state: if you are a participant in the conversation (or one party consents), recording it is legal.
Governing law: New York Penal Law §§ 250.00 and 250.05 (eavesdropping).
New York sales and support teams recording their own calls are covered by one-party consent. A recording notice is still recommended for transparency and to stay safe on calls with people in all-party states.
Unlawful eavesdropping is a class E felony in New York, punishable by imprisonment and fines, with potential civil exposure as well.
Yes, if you are a party to the call. New York is a one-party consent state, so a participant can record without notifying the others.
New York is a one-party consent state under Penal Law § 250.00 — only one participant (which can be you) needs to consent to the recording.
Teneks records, transcribes, and analyzes calls with recording notices, access controls, and retention settings — so your team captures every conversation while staying on the right side of the rules. See how we handle data on our security page, or read the Baltic & Nordic recording guide.
This page is general information, not legal advice. Call recording and data protection rules change and depend on your specific situation. Confirm the current rules with a qualified lawyer in the relevant jurisdiction before recording.