Recording business & sales calls
New York sales and support teams recording their own calls are covered by one-party consent. A recording notice is still recommended for transparency and to stay safe on calls with people in all-party states.
United States · Last updated June 9, 2026
New York is a one-party consent state: if you are a participant in the conversation (or one party consents), recording it is legal.
Governing law: New York Penal Law §§ 250.00 and 250.05 (eavesdropping).
New York sales and support teams recording their own calls are covered by one-party consent. A recording notice is still recommended for transparency and to stay safe on calls with people in all-party states.
Unlawful eavesdropping is a class E felony in New York, punishable by imprisonment and fines, with potential civil exposure as well.
Yes, if you are a party to the call. New York is a one-party consent state, so a participant can record without notifying the others.
New York is a one-party consent state under Penal Law § 250.00: only one participant (which can be you) needs to consent to the recording.
Teneks records, transcribes, and analyzes calls with recording notices, access controls, and retention settings, so your team captures every conversation while staying on the right side of the rules. See how we handle data on our security page, or read the Baltic & Nordic recording guide.
This page is general information, not legal advice. Call recording and data protection rules change and depend on your specific situation. Confirm the current rules with a qualified lawyer in the relevant jurisdiction before recording.